Frequently asked questions

Here is a list of some often asked questions - for more detailed information please see our Guidance Notes section

• What are valuation tribunals?

• What is the VTS?

• What is an appeal?

• Can I see how the tribunal system works?

• How do I appeal against my council tax liability?

• How do I appeal against my council tax band?

• How do I appeal against my non-domestic rates?

• I have queried my band with the Listing Officer but they disagree with me and say there is no right of appeal.  What can I do?

• The Listing Officer has investigated my banding and says there is evidence to show my home is in the correct band, but they won’t show me the evidence. Why is this?

• Am I likely to win my case?

• Does it cost anything to appeal?

• Where do you hold tribunal hearings?

• What happens after you receive my appeal?

• If I change my mind can I cancel my appeal?

• How do I prepare my case for the tribunal hearing?

• Can I request a postponement if I need more time to prepare my case?

• How long will it take to hear my case?

• What happens at the tribunal hearing?

• Can I bring a friend to the hearing or ask anyone to speak for me?

• Who will be at the hearing?

• Can I contact you to ask for advice?

• What if I have extra needs and want to attend a tribunal hearing?

• Can I complain about the service I receive from the valuation tribunal’s office?

• What is your equal opportunities policy?

• How do I make a request under the Freedom of Information Act?

• What is your publication scheme?

• Where can I get more information about council tax?

• Where can I get more information about non-domestic rates?

• What is Appeals Direct for council tax?

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