Frequently asked questions

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What happens after you receive my appeal?

We will let you know when we have received your appeal and send you a guide that explains the appeal process and how we can help.  As soon as possible we will send you a notice of hearing.  We will give you at least four weeks’ notice of the hearing date.

If you cannot come to the tribunal hearing at the date and time we give, you can ask us:

  • for another hearing date;

  • if we can hear the appeal at a different time of the day; or

  • to deal with the case without you being there.

We will only give you a new hearing date if you have tried to settle your case with the listing officer and have a good reason for not being able to make the original date.  It may be some time before we can give you a new hearing date.

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